At TheraFoot Pro, we are proud to offer FREE Standard Shipping on ALL orders with no hidden fees at checkout!
- Automatic Order Tracking: Every shipment includes a dedicated tracking number and direct tracking link, which will be emailed to you immediately upon dispatch. Please allow up to 48 hours for the carrier system to refresh with initial tracking details.
- Customer Support: Have questions about your delivery status? Contact our support team anytime at [email protected], and we will be happy to assist you.
Frequently Asked Questions
Can I track my order?
Yes! Once your package has been dispatched from our warehouse, you will receive an automated shipping confirmation email containing your tracking number.
👉 Click Here to Track Your Order
Will I have to pay customs duties or taxes?
Depending on your destination country, your shipment may be subject to local import duties, taxes, or customs clearance fees upon arrival. These charges are mandated by your local government and are the customer’s responsibility. For specific tax details, please consult your local customs office.
What if my package arrives damaged, gets lost, or is stolen?
Every TheraFoot Pro device undergoes a rigorous quality control inspection prior to packing and shipping.
- Damaged or Lost in Transit: While carriers handle transit directly, we stand by our customers. If your package is lost or damaged during transit due to carrier handling, please contact the shipping carrier immediately to open a case, and notify us at [email protected] so we can assist you with a resolution.
- Address Errors & Stolen Items: Please ensure your delivery address is complete and correct at checkout. TheraFoot Pro is not responsible for packages delivered to incorrect addresses provided by the customer or packages stolen after confirmed carrier delivery.